Revolutionize Your Customer Service

Overview

Are you ready to Revolutionize your customer service approach and amplify agent performance? We invite you to an exclusive webinar showcasing the game-changing capabilities of U-Assist, our real-time agent guidance solution.

This webinar will explore how U-Assist significantly reduces agent onboarding time, minimize errors, and enhances operational efficiencies. Discover the power of turn-by-turn guidance that helps agents navigate complex conversations without putting customers on hold. Learn how U-Assist automates call and chat summaries, allowing agents to focus on meaningful interactions rather than tedious after-call work.

Enhanced Agent Experience: Reduce onboarding time, minimise errors, and boost agent performance.
Operational Efficiency: Achieve an 80% reduction in average handle time and a 20% improvement in first contact resolution.
Customer Satisfaction: Deliver consistently exceptional customer service and reduce repeat calls.

Join us for this transformative webinar and gain insights into how U-Assist can drive measurable business impact. Take advantage of the opportunity to revolutionise your customer service strategy.

Agenda

Time	SESSION
1:00PM – 1:05PM	Welcome Note & Context Setting
1:05PM – 1:40PM	Revolutionize Your Customer Service , U Assist Live Demo by Sunny Choudhary, Principal Sales Engineer Uniphore Speaker.
1:40PM – 1:55PM	Polls and Open Q&A
1:55PM – 2:00PM	Closing Remarks and Open Networking

registration form

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